Seda Centrio Exec finalist in Manager Category
By Mike Baños
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The Seda Hotel Group won three of the five awards which recognizes outstanding employees of the Philippine’s hospitality industry during the 26th Mabuhay Awards held at The Westin Manila on November 27, 2023 with the theme “Ako ay Pilipino – PILI at PINO”.
Launched by the Association of Human Resources Managers in the Hospitality Industry (AHRM) on the 27th of July, 2023 at Crowne Plaza Manila Galleria, the Mabuhay Awards is considered as the “Oscars” of the Tourism and hospitality industry recognizing and rewarding model employees in the industry and promoting outstanding service commitment.
AHRM is an Affiliate Member of the Hotel and Restaurant Association of the Philippines (HRAP) headed by President Greg de Garriz, concurrently a member of the HRAP Board of Directors.
26thMabuhayAwards – Front of the House Winner – Pamela Bathan of Seda Vertis North, Quezon City.
The Seda Group winners included Pamela Bathan of Seda Vertis North Hotel (FRONT OF THE HOUSE); Ryan Ernesto of Seda Capitol Central Business Hotel (SUPERVISOR) and Kerrwin Sanchez of Seda Ayala Center Cebu (HR Leader of the Year).
“Carol V. Valdez of Seda Centrio Hotel in Cagayan de Oro City was nominated as one of the 32 Finalists for the MANAGER Category, six of who belonged to the Seda Group including Ms. Carol,” said Maria Ruselle M. Legados, HR Manager of Seda Centrio Hotel.
“Congratulations to our Director of Sales, Ms. Carol V. Valdez, for her well-deserved recognition at the latest Mabuhay Awards!” said Seda Centrio in a social media post. “Her hard work, exceptional leadership, and dedication to the hospitality industry have truly paid off. We couldn’t be more proud to have her as part of the Seda Centrio family!”
Ms. Valdez has been Seda Centrio’s Director of Sales since March 17, 2014 and supervises seven (7) of the hotel staff. Her immediate reports are Seda Senior Group Director of Sales Melissa J. Carlos, and Seda Centrio Hotel Manager Rhett Villaruz.
26thMabuhayAwards – HR Leader of the Year Winner – Kerrwin Sanchez of Seda Ayala Center Cebu.
Among the Ms. Valdez’s traits Seda Centrio cited in their endorsement to AHRM are her Integrity, Hospitality and Service, Patriotism, Resilience, Teamwork and Environmentalism.
“Ms. Valdez always strives to do what is right, even when it is not the easiest or most popular choice. She has been known to turn down business opportunities that do not align with our company’s values or code of conduct. Secondly, Carol is transparent and honest in her communication with both colleagues and clients. She never exaggerates the capabilities of our products or services, and always presents them in a truthful and accurate manner. Not the least, she has a strong sense of accountability, and takes full responsibility for any mistakes or missteps made by her team, and takes the necessary steps to rectify the situation and prevent it from happening again in the future. Overall, Carol Valdez is a leader who embodies the highest standards of integrity in all her actions and decisions.”
“Carol epitomizes the very essence of hospitality and service. Her warm and engaging demeanor puts everyone at ease, and she possesses a keen ability to anticipate the needs of others before they arise. Her passion for excellence is evident in everything she does, from the meticulous attention to detail to the thoughtful touches that she adds to each guest experience.”
“Carol has shown remarkable resilience in the face of adversity. Despite a challenging month-long hospitalization due to COVID-19, Carol demonstrated unwavering strength and determination throughout her recovery. She did not allow her illness to dampen her spirits or her commitment to our hotel. She has remained dedicated to her work, ensuring that our sales team continued to provide the highest level of service to our clients. Her positive attitude and perseverance have been an inspiration to us all, and we are incredibly proud to have her as a part of our team.”
26thMabuhayAwards – Supervisor Winner – Ryan Ernesto of Seda Capitol Central Business Hotel.
“A model of teamwork since the day she joined the Seda Centrio team, Ms. Valdez’s collaborative approach has been a key driver of success in its sales department. Always willing to lend a hand to her colleagues, she provides guidance and support whenever needed. Her ability to work seamlessly with others makes her an invaluable asset to the team. Carol is an active listener who values the input of others, and she consistently encourages her team members to share their ideas and perspectives. Her positive attitude and willingness to collaborate have helped to foster a culture of teamwork and excellence within the sales and marketing department.”
PH Leading Hotel Group
Seda Hotels was earlier recognized as the “PHILIPPINES’ LEADING HOTEL GROUP” for the 10th straight year in the prestigious World Travel Awards (WTA), considered the “Oscars of the travel and tourism industry” held at the GEM Center in Ho Chi Minh City, Vietnam.
Established in 1993, the WTA is globally recognized as the “ultimate hallmark of excellence” in the tourism and hospitality industries. It covers country, regional, and world awards.
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