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Wednesday, July 17, 2024

Globe urges customers to register SIMs as April 26 deadline looms

As the April 26 deadline for SIM registration rapidly draws near, leading digital solutions platform Globe strongly urged its subscribers to complete the registration process immediately, with 33.067 million of its 86.5 million customer base compliant with the law as of April 20.

“We encourage all our subscribers to register their SIMs as soon as possible to maintain uninterrupted access to mobile and broadband services. Pending response to our appeal for the government to extend the deadline, we call on all Globe SIM users to comply with the law,” said Globe Group President and CEO Ernest Cu.

Globe also reiterated its call for the Department of Information and Communications Technology (DICT) to extend the deadline so customers can obtain valid IDs– a key requirement for SIM registration that many SIM users lack, preventing them from completing registration.

Globe also requested the government to allow the use of alternative forms of identification for SIM registration, citing that many citizens may not possess official government papers.

SIMs that remain unregistered by the deadline will be deactivated, preventing customers from using Globe’s call, text and data services. This could severely impact customers who rely on their mobile numbers for authentication in various sensitive transactions, especially banking, and other financial services, and who use mobile phones for day-to-day needs.

Globe Prepaid, TM, and Globe At Home customers can register their SIMs for free via https://new.globe.com.ph/simreg or through the GlobeOne app. Customers are requested to be ready with the necessary information such as Full Name, Date of Birth, Sex, Address, Government ID with Photo, and Mobile Number.

Globe Postpaid and Platinum customers, meanwhile, may confirm their details by texting SIMREG to 8080.

Globe Business authorized representatives may use the enterprise SIM registration portal to register their SIMs. They may contact their Account Manager for more information.

To facilitate the registration process for as many subscribers as possible, Globe has transformed 147 Stores and 25 EasyHubs into dedicated assistance centers. Additionally, it has collaborated with local government units (LGUs), grocery stores, and malls to set up assisted registration booths at more than 100 locations across the Philippines.

Likewise, Globe has consistently taken part in the government-led SIM Registration caravans to cater to subscribers in remote areas.


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